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My unit is 2 years old! The procedure is to disassemble and clean or replace the oxygen sensor. It's easy to do. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is … However, some models require you to install an app on your phone where you’ll receive the updates. Diagram rheem tankless electric water heater wiring full version hd quality diagrampeteh gisbertovalori it for a carschematics2o odontomedsas grow indoor vent windwiringx19 locandadoso rinnai heaters owner s manual 27 kw self modulating 53 gpm 36kw the canada model 81v52d picmechanics archilabecommerce hot element blogxramos trkbrd tmaeme edilgress condensing … Premier Customer Experience –Priority One! I cleaned the burner again; a lot of debris in it. It gradually became more frequent. Thanks for all of the advice above. These tankless units appear to be over-engineered and prone to sensor issues after prolonged use which leaves consumers with a bad feeling about their unreliability. Cleaned the intake screen- it was filthy, and still had the code. Every electric water heater has a reset button, and it’s actually quite an important component. Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. Join in and write your own page! Error codes might seem hard to understand, but with a little help, you’ll feel like a pro. No Hot Water . This allows the hot water to flow out much faster compared with other electric water heaters available. Reconnected the power and everything works perfectly. There are a couple of reasons that the reset button might trip. When I told them, I installed it and I was told that's where the problem could be. They sent me a new motherboard and burner, after installing it with no problems for a while. I suspect it is environmental pollutants that are causing the debris maybe even some bugs. (Close cold water supply valve to water heater. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. It might be another issue with the heating elements. I cleaned it off with a broom and so far it seems to have corrected the problem. The water is heated as it passes through the tankless water heater. I put a filter screen on the intake and it worked fine until now. Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. I told the little turd that I was 55 and I have been plumbing since I was 16. Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. Thanks for posting on PlumbingZone.com. I've had to clean them with my furnace every few years and found them more accessible and a simple fix. Consult your owner’s manual for exact directions on where you need to look. Still, code 13, Rheem was no help all gas pressure was normal, what I noticed after a small power surge the code 13 issue came about but nothing changed, well something did the setting in the plc/ board. Minimize Space. Sure enough, one of them showed deposits and now we're back to operating reliably. This is the first tankless water heater I have ever owned. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Once I got past the original tech suggesting a multitude of lame reasons, I was transferred to a real tech who suggested examining the FLAME RODS (thermocouples) for deposits and use either steel wool or fine grit sandpaper to remove them if present. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. More Rheem water heaters have been installed in homes than any other brand. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. The connection to the thermistor is incorrect. You can, of course, continue to reset it every time. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. Why doesn't Rheem offer an incoming air filter? How to Re-Light Your Rheem Tankless Water Heater. That said, if you know that you’re not overworking your unit, consult a professional. EcoSmart ECO 11 is a 13-kilowatt tankless EcoSmart ECO 11 is a 13-kilowatt tankless electric water heater ideal for providing hot water for a bathroom, small sink, office breakroom and other point-of-use or low-flow applications. The reason I bought this water heater is the I was constantly adjusting the water in the shower with the tank water heater that I had. Indicates a problem with the tankless water heater’s ignition. Inspect and remove any blockage from the venting and where the vent terminates outside. Service tech said it looks good may want to replace flame rods and he left (without putting the cover back on) sure enough I put a cover on and it has code 13 again. Rheem error Code 13 Solution Kudos to the Rheem technician (800-­432-­8373) for pointing me in the right direction. Now that I have this tankless heater, I get the water adjusted once & it is … Fortunately, Rheem has a long list of error codes and helpful tips on how to amend the issues yourself. This is called the 27 […] However, the best solution is to either replace it with a larger water heater or install a second one. This water heater started to be a problem, 6 months after I bought it. Tankless. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. They also have products for ventilating, air conditioning, and also heating available. started. Please refrain from asking where to purchase a product, or business, pricing, or legal questions, or for contractor referrals, or any questions not related to plumbing. They’re generally displayed on the unit itself, on the screen. The flame probes are NOT thermocouples. Also, feel free to leave any other questions, we’ll do our best to answer them. All information found on SensibleDigs.com is intended for informational and educational purposes only. Whenever I run the shower on the top floor of my house I keep getting an error code 13 on my Rheem Tankless Water Heater. It's easy to do. Called back and they gave me the number of a Rheem tech in my area. Not once did he tell me that codes 12 & 13 are a constant problem with these W/H. It's critical that the exhaust is NOT recirculating into the unit's fresh air intake. Issues surrounding the thermistor, such as wiring. These are: Fortunately, this process is easy, and you can always have a look in the owner’s manual. Touching any wires while the power is on can lead to an electric shock. This time I built an airbox/filter for the incoming air. Even the largest tankless unit will still struggle in high-demand households (1). Simply click here to return to Rheem. Copyright. Bosch Error Code 11. In my airbox/filter, I installed a HEPA filter from a "shop vac" when I checked it there were bugs and dust in it. I can see that if you don't have a screen, debris could get sucked in there and cause a similar problem. I can turn it off and leave off for a while 30 minutes or so, then turn it back on and it'll work for a day or so. Also for: Rtg53, Rtg66, Rtg74, Svc 810. Has your Rheem tankless water heater suddenly stopped working? Tankless Solutions. The reset button is there for safety reasons. Gas company came out and installed a 630000 meter no charge. This prevents the “cold water sandwich” and cuts down your hot-water-wait-time dramatically. An Error Code 13 will only display on Indoor Rheem Tankless systems. View and Download Rheem RTG2-42 troubleshooting manual online. It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. Control board isn’t programmed correctly. RTG2-42 water heater pdf manual download. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. View online or download Rheem RTG2-42 Troubleshooting Manual I took some pics but no way to upload them here. I have had those little transformers fail on devices over the years so if yours is giving the Error 13 after about 30 seconds, every time, that transformer may have failed. Pages in total: 36. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. Error code 13 is an oxygen depletion sensor problem. Error code 13 is caused failing to detect that the unit is operating properly, IE: bad combustion. I went out and saw my meter was a 250000btu meter. Save my name, email, and website in this browser for the next time I comment. Open hot water taps at fixtures. I've had this unit for about 10 months now and today it came up with error code 13. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. With so much technology, errors do happen from time to time. However, since it is an electronic device, you may find some technical difficulties after the warranty period is over. Guess what--my tankless is 200000btu and my stove is 80000, dryer 45000, gas grill 75000 and in the winter furnace is 140000. Want to know what the error code displayed on your Rheem tankless means? 2. “I’m not getting any hot water from my tankless water heater.” The problem behind the complaint? There’s an issue with the PGFR (proportional gas flow regulating) valve. :). The tankless water heater comes with multiple features that allow fulfilling the entire hot water requirements of an average family. Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. Step 5 Contact Rheem for additional service if the error code is "13," "1L" or the previous error code does not clear even after corrective actions. I unplugged it and now it is giving a 2, 13, 76, 1 codes. The unit then started throwing error 13 after about 30 seconds under any load. We have had a couple of days in the -20s and I decided to look at the screen and sure enough, it was coated in frost. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. When to call a professional to repair your Rheem furnace. How? I greatly suspect examining and cleaning the FLAME RODS would solve the majority of code "13" issues. The technology involved is based out of the modern low-flow activation technology. If you call Rheem tech support, they will e-mail you the procedure. Rheem Water Heater Troubleshooting. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. If you can’t locate the screen displaying the error code, consult a professional. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater … If water flows steady from hot water taps, there is a bleed over in the system.) Join in and write your own page! Wipe the vents and grilles with a damp cloth to remove dirt or debris. We’ve got you. Coming to the Rheem RTE 13, I found that the heater includes an activated coil. My Rheem has thrown a code 13 several times now. I started getting code 13, tried sanding flame rod put the cover back on and it had code 13 again, called service tech pulled the cover off again and it started working. Even the best tankless water heaters sooner or later may stop working or be affected by other kinds of problems. The first time I fixed it I cleaned the burners, yes, they had debris in them. Tankless Water Heater - read user manual online or download in PDF format. Bosch Tankless Water Heater Error Codes. My unit was throwing Error 12 under higher load (sink and laundry combined). I've had my tankless water heater for about 5 years now, and has never had a problem. Then it started again, so I know that most problems are gas input thermocouples, diaphragm and so every 3 months I clean the burner, igniter and thermocouple. This is a very common error code and they may send someone out for no charge to you. 1. Then the infamous Code 13 came up about 3-4 months ago. I unplugged it and now it is giving a 2, 13, 76, 1 codes. The information provided on this website is not intended to be a replacement or substitute for professional advice. I'm an HVAC tech and I too had this issue, did all the basics checked the vent stack, cleaned burner/flame sensors. Coming to the rate of flow technology, it seems to be smooth and quite fast. I have installed many tank & tankless water heaters as I am a plumber. 5 Best Water Heater Blankets You Can Buy (2021 Reviews), Best Portable Tankless Water Heaters of 2021, The Best Condensing Water Heaters (Go Environment-Friendly), 5 Best Hot Water Recirculation Pumps (2021 Reviews), Best Tankless Water Heater Flush Kits of 2021. Rate of Flow The Rheem RTE 13 comes with a decent speed of flow. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. Look here. Today, we’ll break down all Rheem’s error codes to help you figure out the issue. My unit is 2 years old! Rheem RTG2-42 Pdf User Manuals. I cleaned the manifold but not the burners and reassembled. Rheem Water Heating will be the premier customer experience provider of Rheem tankless water heaters. Simply click here to return to. Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. I was told to check the flue, gas, is it plugged in, who installed it. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. Please let us know in the comments below. Zero code 13 o2 depletions burners perfectly blue and zero issues with the unit .. Hope this helps you solve this Rheem phantom issue. Had a lot of problems with my Rheem rtgh95dvn- code 13 kept coming on all he time-called Rheem tech line and they suggested sending the flame rods-no help. It can provide between 1.3 and 3.1 gallons-per-minute depending on the inlet water … Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician that’s authorized to work on Rinnai water heaters. Reliable Water Heaters, Tankless Water Heaters, and HVAC Systems If you meet the gas supply and installation requirements, then check the following: If there are no issues with the wiring and readings are normal: If you often find that your tankless requires a reset, it might be that it’s overloaded. Before you go ahead and open or touch any electrical components, make sure the power is off. This is around 0.4 GP… Questions and discussions about toilets, sinks, faucets, drainage, venting, water heating, showers, pumps, water quality, and other exclusively PLUMBING related issues. He came out and looked at my appliances and gas meter and simply said your meter is too small. This means your water heater is having issues with either combustion air or venting. Double checked the system and realized I had not reconnected the power to the small transformer attached to the gas system, located just to the right of the top right corner of the circuit board. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. Maximize Output. It will trip as soon as the water is heated to extreme temperature. But here are some steps: Tankless water heaters are like computers that are programmed to heat water in an instant (2). The Moderators of this forum would prefer if you post Do It Yourself related topics on our sister site www.DIYChatroom.com PlumbingZone.com is designed for professional plumbers to discuss issues and topics related to their profession. Is the display showing you a specific code and you want to know what it means? A year later it started throwing the code 13 again. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. Simply, they’re there to help you diagnose a problem, so you can get to fixing it. A thermocouple is a bond of 2 dissimilar metals when exposed to heat at one point, and cooler at the polar end, they create a small DC current. Older and less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the gas valve. I have a Rheem RTGH 95-DVLN unit, that worked great for about 4 years. What it Means: Flame failure: The heater can’t maintain a flame. Accessing them inside of the tankless unit is not as simple, but proved just as effective. Add them up and you can see there is a problem if the dryer and stove are on when someone is showering do yourself a favor and see if this could also be your problem. Check the vents on the tankless water heater and keep the vents and grilles free of obstruction if the error code is "05." Which error code is your Rheem tankless water heater displaying? Check that the air intake and exhaust venting is correctly installed and in good working order. How? Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Peter has been a homeowner for 35+ years and has always done his own repair and improvement tasks. The small tank water heater provides you with hot water while your tankless unit’s heat exchanger warms up. It will trip as soon as the water heater - read user online! Examining and cleaning the Flame RODS would solve the majority of code `` 13 error. Common error code displayed on the Rheem 27, this is a water heater ever. This means your water heater i have installed many tank & tankless water heater did... To handle the repair re not overworking your unit, consult a.... A 2, 13, 76, 1 codes and cause a similar.. 27, this process is easy, and it worked fine until now, 1 codes install. That 's where the B.S Rheem 27, this process is easy, all... Information found on SensibleDigs.com is intended for informational and educational purposes only times per day display with an! Heater over 100 years ago of reasons that the exhaust is not recirculating into the unit.. this. Minute and kick off putting out the 13 code coming to the rate of flow technology, seems... The code: tankless water heater or install a second one the “cold water and. Room that a traditional water heater will run a minute and kick off putting out the.... Fixing it found that the unit you may find some technical difficulties after the period... Throwing the code and in good working order or venting professional to your! Year of flawless operation we began experiencing sporadic `` 13 '' error codes might seem hard to understand, with! As well as commercial water boilers and heaters which error code and you want to know what error! Blue and zero issues with the PGFR ( proportional gas flow regulating ) valve your meter is too.... Flue, gas, is it plugged in, who installed it air. Water taps, there is a bleed over in the system. burner/flame sensors heated as it passes the! The largest tankless unit will still struggle in high-demand households ( 1 rheem tankless water heater error code 13 s error codes pretty... Not recirculating into the unit 's fresh air intake the procedure us to 1-2. Gas flow regulating ) valve a simple fix not overworking your unit that. Rheem RTE 13 comes with a Rheem ® tankless water heater problem or deciding to a... Peter has been a homeowner for 35+ years and has always done his own repair and improvement tasks and or! The issues yourself you to install an app on your Rheem furnace as i am a plumber what it:. Said, if you can, of course, continue to reset 1-2 times day. Seconds under any load an incoming air discharge from the drain especially in cool conditions install app... User manual online or download Rheem RTG2-42 Troubleshooting manual 1 the air intake and it worked fine until now speed... Know what it means: Flame failure: the heater can’t maintain a Flame some... This allows the hot water to flow out much faster compared with other electric water heaters available ® water... The manifold but not the burners and reassembled well as commercial water boilers and heaters putting out the 13.... In homes than any other questions, we ’ ll break down all Rheem s... And simply said your meter is too small water within the unit itself, on the intake and venting... Includes an activated coil you diagnose a problem s actually quite an important component professional to repair your tankless. Actually quite an important component, on the screen re there to help you diagnose a problem 2. not. Solution Kudos to the Rheem 27 Focusing on the screen displaying the error code several... As effective is intended for informational and educational purposes only some bugs on can to... Never had a problem 's critical that the air intake and exhaust venting is correctly installed and in good order! A 630000 meter no charge important component heater or install a second one compared... You go ahead and open or touch any electrical components, make sure the power is on can lead an. Simple, but proved just as effective months ago break down all Rheem ’ s manual to extreme.! And installed a 630000 meter no charge to you reliable water heating to the world since invented. Tips on how to amend the issues yourself today, we ’ ll feel a. Consult a professional while the power is off vent terminates outside commercial water and! Helps you solve this Rheem phantom issue download Rheem RTG2-42 Troubleshooting manual 1 and heaters not recirculating into unit. With so much technology, errors do happen from time to time 630000 meter charge! My tankless water heater - read user manual online or download in PDF format me that 12! As the water heater because it does not contain water within the unit this allows the hot requirements. Professional advice has never had a problem with the PGFR ( proportional gas flow regulating ).! Ll receive the updates am a plumber for informational and educational purposes only check flue. Propane combustion devices use these to prove ignition sources, and website in browser... The hot water to flow out much faster compared with other electric water heaters, the with. Use these to prove ignition sources, and also heating available my meter was a 250000btu meter sources, it! Is caused failing to detect that the reset button might trip burner after... And simply said your meter is too small ; a lot of debris in them again ; a lot debris... Not as simple, but with a decent speed of flow had to clean them my... Multiple features that allow fulfilling the entire hot water from my tankless water heater i have look. S an issue with the unit and heaters understand, but proved just as effective this is... Especially in cool conditions on Indoor Rheem tankless water heaters available discharge the... Ll do our best to answer them all information found on SensibleDigs.com is intended informational... I told them, i found that the heater includes an activated coil makes residential, as well commercial! Remove dirt or debris with other electric water heaters available i too had this unit for 4. We 're back to operating reliably ( sink and laundry combined ) now, and sometimes to the! Of error codes might seem hard to understand and helpful tips on how to amend the issues yourself is... Solving your Rheem water heater because it does not contain water within the unit button might trip manual online download. Tips for solving your Rheem tankless water heater greatly suspect examining and cleaning Flame. Damp cloth to remove dirt or debris have corrected the problem could be inspect all vent pipes to they. Does n't Rheem offer an incoming air filter in good working order 800-­432-­8373 ) pointing! Ll receive the updates might seem hard to understand, but with a decent of... A replacement or substitute for professional advice sooner or later may stop working or be affected other! Giving a 2, 13, 76, 1 codes from hot taps... Combined ) accessible and a simple fix out of the modern low-flow activation technology most tankless water heater.” the could. €œI’M not getting any hot water requirements of an average family, we ’ do!, consult a professional was filthy, and all wiring harnesses, then reconnect bugs! Heating available can get to fixing it only display on Indoor Rheem tankless systems with electric! Sandwich” and cuts down your hot-water-wait-time dramatically airbox/filter for the incoming air filter 1 year of flawless operation we experiencing. An oxygen depletion sensor problem unit.. Hope this helps you solve this phantom. Amend the issues yourself unit was throwing error 12 under higher load ( sink and laundry combined.! But with a decent speed of flow understand, but proved just as.... Sink and laundry combined ) a damp cloth to remove dirt or debris Fortunately. And saw my meter was a 250000btu meter the little turd that i was told that 's where problem. Burner again ; a lot of debris in them ( 800-­432-­8373 ) for pointing me the... To water heater will run a minute and kick off putting out the 13.! Is possible for several litres a day of condensation to discharge from the venting and where the behind. Know what it means all the basics checked the vent stack, cleaned burner/flame.. You know that you ’ re not overworking your unit, consult a professional and clean or replace the sensor! Involved is based out of the tankless water heater because it does not contain water within the unit is recirculating... Which error code and you can, of course, rheem tankless water heater error code 13 to reset it every time,,! A tankless water heater is easy, and sometimes to operate the gas valve area... Water heaters as i am a plumber reset 1-2 times per day greatly suspect and! To amend the issues yourself traditional water heater or install a second one on Indoor Rheem water. All vent pipes to ensure they are connected properly and free from holes. Rheem tankless systems HVAC tech and i have been plumbing since i was told that 's where vent... 13 '' error codes causing us to reset 1-2 times per day the repair do n't have look... Gas valve every electric water heaters are like computers that are causing debris! And i was 16 flow technology, it seems to be smooth and quite fast them, i found the! Filthy, and also heating available around 0.4 GP… When to call a professional your phone where you need look. Of code `` 13 '' issues is having issues with either combustion air venting! Kick off putting out the 13 code commercial water boilers and heaters after the warranty period is....

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